
Terms of Service
Since everything is custom-made, they are made to order. Depending on the number of orders that come through from customers, wait times for an item can take 1-2 weeks until they are shipped. After the item is made, it is usually shipped within 2 days of completion.
Orders are fulfilled in the sequence that they are received. This prevents customers from getting their items back in the production line. This ensures fair and proper treatment of all customers
Since all leather hides are different, not all products will look the same. That is the beauty of leather. Each item is unique in its own way
U.S. Shipping only
Shipping
Refunds & Exchanges
All sales are final. However, if a malfunction or failure occurs, we will offer an exchange upon return, proof of purchase, and a complete product inspection. Must be 50 days within the shipping date
Rocky Dog Goods is not responsible for any shipping provider failers.
Always check current lead times for an accurate estimated arrival date. Time will vary depending on the order amount.
Orders